Vivitek EMEA projector warranty terms and conditions

Vivitek makes the following limited warranty to original consumers of its Projectors in Europe

This warranty covers any defects in materials or workmanship In your new Vivitek Projector, with the exceptions stated below.

This warranty is valid only for Projectors purchased and used in Europe.

 

This warranty runs for a period of minimum 2 years (product dependant) months except for Lamp, 12 months or 1000 hours, whichever comes first, from the original date of purchase. Accessories that came with the projector at the time of purchase shall have a 1 year warranty (Remote control, cables, adapters, bags etc.) After the expiration of the warranty period, labour and parts on any repair services will be charged to you. Coverage is limited to first purchasers only and terminates if you sell or otherwise transfer the Projector.

 

Vivitek will repair any defect in materials or workmanship In the Projector, or at its sole discretion, will replace the defective Projector. During the warranty period, Vivitek will supply new or refurbished replacement parts in exchange for defective parts and/or will repair the defective Projector without charge to you for labour or parts.

 

Damage to the Projector that is caused by accident, misuse, abuse, negligence, alteration, an act of God, or unauthorised repair of the Projector is not covered by this warranty. In addition, this warranty does not cover damage due to:

 

  1.  Improper or Incorrectly performed installation, set-up adjustments, operation, repair or maintenance
  2.  Power surges, connection to incorrect voltage, or combination with incompatible components or accessories
  3.  Repairs performed by anyone other than a service facility specifically authorised by Vivitek.

 

If the factory serial number does not appear on your Projector, this warranty will not apply.

 

In order to be eligible for service under this warranty, you must be the original purchaser of the Vivitek Projector with the original factory serial number. If, after following all instructions in the Projector's manual, you find that service is needed, you will be required to contact Vivitek Approved Service Partner at the following number for a pick-up service and repair. You will be asked to submit a sales receipt, invoice, or other proof of purchase from an authorised Vivitek dealer specifying the original date of purchase.

 

Pheripheral accessories sold separately from the projector, such as WIFI dongles, remotes, bags etc, have a 1 year warranty. Replacement lamps sold separately from the projector shall have a 6 months or 1000 hours, whichever comes first, warranty.

 

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