Contact Support

Customer Service & Technical Support:

Mon-Fri 09:00-18:00 CET
United Kingdom:
0333 0031993
0231 7266 9190
018 514 8582
06 9974 8016
All other countries:
0031 20721 9318

COVID-19 Notice

Due to the Corona virus impact in the Netherlands and France, our customer contact centers are temporarily experiencing reduced capacity. We remain open during normal working hours but will have limited staff available and therefore may possibly not be able to offer your choice of language at all times. Some delays may be expected with our phone queues as well as responses to support tickets submitted through our website.

We kindly ask you to use the web submission form below to report RMA and technical support queries as the preferred method of contacting us. Our agents are doing their utmost to prioritize customers’ requests as soon as possible and we thank you for your cooperation and understanding. 

Comunicazione COVID-19

A causa dell’impatto del coronavirus nei Paesi Bassi e in Francia, i nostri centri di contatto clienti incontrano un calo di personale. Restiamo aperti durante le ore di lavoro abituali, ma avremo personale limitato e, di conseguenza, forse non potremo proporLe una scelta di lingua sistematicamente. Alcuni ritardi possono essere attesi con le nostre code al telefono e le risposte per rispondere ai ticket inviati attraverso il nostro sito web.

Si prega di utilizzare il modulo di presentazione sul nostro sito web qui sotto per segnalare le richieste di RMA e le richieste di supporto tecnico sono il metodo privilegiato per comunicare con noi. I nostri agenti fanno tutto il possibile per dare priorità alle richieste dei clienti il più presto possibile e La ringraziamo per la Sua collaborazione e la Sua comprensione. 

Contact with Technical Support:

NOTE: Response time is 1-2 business days. If urgent we recommend calling the numbers above.

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Vivitek aims for the utmost level of satisfaction and offers a warranty scheme for the EMEA region where all Vivitek's projectors are warranted against failure for a period of two, three or five years depending on the model and the number of hours operated.

Contact us for any demonstration or sales requests. For product support questions, please visit our support page